Last updated: 27th April 2024
The Terms and Conditions ("Terms", "Terms of Service") contained in this Agreement govern your (the "User", "you") access to and use of the machined.ai website ("Website") as well as any other media form, media channel, software, application, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Service") operated by Sandbox Studios - FZCO ("us", "we", "our" or "Sandbox Studios").
Before you dive into the vast possibilities that our Service offers, grab a cup tea or coffee, and give these Terms a read before getting started. It won't take longer than a few minutes, but it will ensure we're all on the same page moving forward.
By accessing the Website or using the Service, you're agreeing to these Terms of Service as well as our Privacy Policy. It’s important you understand and agree to them, as they form a binding agreement between you and us.
Eligibility: You affirm that you are over the age of 18 and capable of forming legally binding contracts under applicable law. If you're accessing the Website or the Service from outside the UAE, you do so on your initiative and are responsible for compliance with local laws.
Registration: Our Service requires you to sign up. When you do, you’ll need to provide information that’s accurate and complete. You may not use anyone else's information to sign up. Don’t forget, keeping your credentials safe is your responsibility.
Security: It's crucial to keep your email credentials private, as they're your key to logging in. You are responsible for any actions taken through your account and we cannot be held liable for unauthorized access to your account. Should you suspect or discover any unauthorized access, please inform us immediately.
When you create an account with the Website or Service, you'll automatically be subscribed to receive our newsletters, marketing materials, and updates. If you decide they're not for you, simply use the unsubscribe link in any email or contact us directly to opt out. We recommend keeping an eye on our emails to stay in the loop.
Please note, we cannot be held responsible for any missed updates due to unread emails.
Your Content: You may feed the Service with text, images, or data ("Input") and receive generated text, images, or data ("Output"), collectively the Content.
You (the “User”) own your Input in its entirety and we grant you all rights, title, and interest in the Output. It’s all yours. Nonetheless, we hold the right to utilize the Content as necessary to support and enhance our Service, comply with legal obligations, and implement our policies. The responsibility for ensuring the Content meets all legal requirements and these Terms, rests solely with you. You are responsible for Content that you create on, through or using the Service, including its legality, reliability, and appropriateness, both before and after publishing.
Proper Use: You must make sure that the Content doesn't infringe on anyone’s rights or break any laws. Be nice, be legal, and don’t try to trick the system.
Accuracy: While we strive to ensure that the Output generated by the Service is accurate and current, the responsibility to verify the factual accuracy and relevance of the Output before publication rests with you, the User. We provide content creation tools and generate Output using your Input, but it is the user's duty to review, fact-check, and confirm the accuracy of the Content generated. Accordingly, we cannot be held responsible for the Content's use or any reliance placed upon it. Users must use their judgment and carry out due diligence to ensure the Content meets their standards and requirements before any use or publication.
Responsibilty: We make no guarantees regarding the effectiveness of the Content generated through our Service in achieving specific ranking outcomes on search engines or other platforms. The responsibility to ensure that Content meets your standards and is optimized for your goals rests entirely with you, the User. We do not assume responsibility for the performance, rankings, or any other metrics related to the Content created using our Service. Your use of our Service and any reliance on Content generated through the Service is at your own risk, and you are solely responsible for any modifications, optimizations, and decisions made regarding the use of such Content.
AI-Generated External Links and Citations Disclaimer: The Service includes a feature that utilizes AI to generate external links and citations within the content created. While this feature is designed to enhance the richness and credibility of the content, it's important to understand that these external links and citations are generated using AI. As such, they may occasionally be inaccurate or may not align perfectly with the intended references or sources, a phenomenon sometimes referred to as "hallucination" in the context of AI-generated content.
It is the User's responsibility to review, verify, and ensure the accuracy and appropriateness of all AI-generated external links and citations. We do not assume responsibility for the verification of AI-generated links and citations and cannot be held liable for any inaccuracies, misrepresentations, or issues arising from the use of these AI-generated elements within the Content.
By using the Service, you acknowledge and agree that the responsibility for ensuring the accuracy and appropriateness of external links and citations lies solely with you, the User.
The Site, including but not limited to all source code, prompts, algorithms, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "IP"), along with the trademarks, service marks, and logos contained therein (the "Marks"), are the proprietary property of Sandbox Studios - FZCO or are under our control or licensed to us.
The IP and Marks are made available on the Site "AS IS" for your informational and personal use only. Except as explicitly stated in these Terms and Conditions, no part of the Website or Service, nor any IP or Marks, may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or exploited for any commercial purpose whatsoever without our explicit prior written consent.
We reserve all rights not expressly granted to you in and to the Website, Service, IP, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
While we offer you the fruits of our AI’s labor, the core tech and its trademarks remain ours. Respect that, and we’ll all get along fine.
By using our Services, you agree to use them solely for their intended purpose. We built the Service to empower creativity, not to enable wrongdoing. So, please don’t use it for anything illegal, unethical, or likely to make someone’s day worse.
You must not engage in activities that:
Violating these rules may lead to suspension or termination of your access to the Services and legal action where necessary.
And definitely, no bots.
The Service currently offers both free and paid subscription options as part of our commitment to accommodating a wide range of user needs. If a paid subscription package is purchased, the system will charge you automatically every billing cycle.
Details regarding the features and limitations of each subscription package, including our freemium option, are available on our website.
We reserve the right to modify the terms, features, and availability of these subscription packages at any time, with updates to be posted in the corresponding sections of our website.
We reserve the right to adjust the pricing and terms of our subscription plans at any moment, without prior notice. Any updates will be promptly reflected in the appropriate sections of our website.
Refunds: We aim to impress, but if we fall short, let’s talk. We offer a 14 day money back guarantee, which you can request via team@machined.ai or via our in-app chat. Outside of this initial 14 day period, any refund requests will be considered on a case-by-case basis and at our sole discretion.
Please note, we reserve the right to refuse refunds based on your usage of the subscription during your billing month, at our sole discretion. This refund policy is designed to be fair to those who genuinely find the Service isn't what they were looking for, rather than for extensive use followed by a request for a refund.
Our guarantee is here to ensure peace of mind for those who are on the fence about giving us a try.
Cancellation: If our service isn’t for you or you no longer require it, that’s totally fine. You can cancel anytime through your account settings. The cancellation will take effect at the end of your current billing cycle.
To keep costs low for our users, we operate on a "bring-your-own" OpenAI API key model. By utilizing the Service, you consent to supply and utilize your own valid OpenAI API key for accessing and employing the AI capabilities we provide.
All AI functionality usage via the Service incurs costs directly payable to OpenAI by you, the user. Sandbox Studios does not impose charges for the AI usage itself. You acknowledge and accept that all charges for AI usage, including any related tokens, fall under your responsibility, with you bearing full liability for these payments to OpenAI.
Should any Content generated by the Service not meet your expectations or requirements, you remain responsible for all AI usage costs, according to OpenAI's set terms and pricing. Sandbox Studios bears no responsibility for refunds or reimbursements concerning AI usage costs owed to OpenAI.
It's your duty to manage and protect your credentials and keys while adhering to OpenAI's terms of service and usage policies. We will not be held accountable for any loss, misuse, or unauthorised access to your Open AI API key and/or account with all arising consequences being your sole responsibility.
OpenAI may adjust its pricing, api usage policies, or terms of service at any moment. Staying informed about OpenAI's current pricing and policies, and understanding their impact on your usage costs, is your responsibility. We are not liable for any alterations OpenAI makes to its pricing or policies.
Disputes or claims related to AI usage costs, tokens, or the OpenAI API are strictly between you and OpenAI. We are neither involved in nor associated with such transactions or disputes. You agree to indemnify and hold Sandbox Studios harmless against any claims, liabilities, damages, or expenses that arise in connection with AI usage, tokens, or disputes with OpenAI.
The Service operates under a Fair Usage Policy which aims to guarantee availability and reliability for all customers and to ensure responsible and equitable use of our resources. We reserve the right to monitor usage patterns in order to better understand our Users’ needs and enforce the Fair Usage Policy.
Restrictions may be applied if a customer's usage significantly affects our capacity to serve others effectively. Our fair usage thresholds are monitored and adjusted in real-time, aiming to support at least 99.5% of our customers consistently. Surpassing these limits may lead to temporary throttling or suspension, or additional charges.
By using the Service, you expressly agree to this Fair Usage Policy.
While the Website and Service may provide links to other resources, it's important to clarify that we do not imply any form of approval, association, sponsorship, endorsement, or affiliation with any linked resources, unless expressly stated.
Sandbox Studios does not review, evaluate, or guarantee the offerings of any businesses, individuals, or the content of their resources. Accordingly, we bear no responsibility or liability for the actions, products, services, and content of other third parties. We advise you to thoroughly review the legal statements and other conditions of use of any resource you access via a link from our Website and Service.
Proceeding to link to any other off-site resources is done at your own discretion and risk.
You are not permitted to assign, resell, sub-license, or in any other way transfer or delegate any of your rights or obligations under this Agreement, either in whole or in part, without obtaining our prior written consent.
Such consent is at our sole discretion and may be withheld without any obligation; any attempt at such assignment or transfer shall be considered null and void.
We retain the freedom to assign any of our rights or obligations under this agreement, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock, or as part of a merger and acquisition.
We reserve the right to modify this Agreement or its Terms relating to the Website and the Service at any time, becoming effective immediately upon the posting of an updated version of this Agreement on the Website.
We will update the revision date at the bottom of this page whenever changes are made. Your continued use of the Website and Service following any such changes indicates your acceptance of the new Terms.
THESE SERVICES ARE PROVIDED BY SANDBOX STUDIOS - FZCO ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION OF ITS SERVICES, OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER US NOR ANY PERSON ASSOCIATED WITH US MAKE ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER US NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
WE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON OUR PART, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
By reading this Agreement, you acknowledge that you fully understand and agree to its terms and conditions. Accessing and using the Website and Service signifies your agreement to be bound by this Agreement. If you do not agree with the terms of this Agreement, you are not authorized to access or use the Website or the Service.
These Terms are governed by the laws of the UAE, specifically the jurisdiction of the IFZA free zone. Disputes that arise under these Terms will be resolved under the laws of the UAE.
Updates to Terms: As we evolve, so will these Terms. We’ll post updates on our site, and by continuing to use the service, you agree to the new terms.
Acknowledgement: By using the Website and/or the Service, you acknowledge you’ve read these Terms and agree to them.
Contact Us: Got questions? Suggestions? Just want to chat about AI? Reach out to us at team@machined.ai
Sandbox Studios - FZCO
32411-001, Building A1
Dubai Silicon Oasis
Dubai