Machined | Terms and Conditions

Introduction

The Terms and Conditions ("Terms", "Terms of Service") contained in this Agreement govern your (the "User", "you") access to and use of the machined.ai website ("Website") as well as any other media form, media channel, software, application, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Service") operated by Sibu Ventures Ltd ("us", "we", "our" or "Sibu Ventures").

Before using the Service, please take a moment to read these Terms. By accessing the Service, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use the Service.

1. Using the Service

Eligibility: You affirm that you are over the age of 18 and capable of forming legally binding contracts under applicable law. If you're accessing the Website or the Service from outside the United Kingdom, you do so on your initiative and are responsible for compliance with local laws.

Registration: Our Service requires you to sign up. When you do, you’ll need to provide information that’s accurate and complete. You may not use anyone else's information to sign up. Don’t forget, keeping your credentials safe is your responsibility.

Security: It's crucial to keep your email credentials private, as they're your key to logging in. You are responsible for any actions taken through your account and we cannot be held liable for unauthorized access to your account. Should you suspect or discover any unauthorized access, please inform us immediately.

2. Communication

When you create an account with the Website or Service, you'll automatically be subscribed to receive our newsletters, marketing materials, and updates. If you decide they're not for you, simply use the unsubscribe link in any email or contact us directly to opt out. We recommend keeping an eye on our emails to stay in the loop.

Please note, we cannot be held responsible for any missed updates due to unread emails.

3. Content Ownership & Responsibility

Your Content: You may feed the Service with text, images, or data ("Input") and receive generated text, images, or data ("Output"), collectively the Content.

You (the “User”) own your Input in its entirety and we grant you all rights, title, and interest in the Output. It’s all yours. Nonetheless, we hold the right to utilise the Content as necessary to support and enhance our Service, comply with legal obligations, and implement our policies. The responsibility for ensuring the Content meets all legal requirements and these Terms, rests solely with you. You are responsible for Content that you create on, through or using the Service, including its legality, reliability, and appropriateness, both before and after publishing.

Proper Use: You must make sure that the Content doesn't infringe on anyone’s rights or break any laws. Be nice, be legal, and don’t try to trick the system.

Accuracy: While we strive to ensure that the Output generated by the Service is accurate and current, the responsibility to verify the factual accuracy and relevance of the Output before publication rests with you, the User. We provide content creation tools and generate Output using your Input, but it is the user's duty to review, fact-check, and confirm the accuracy of the Content generated. Accordingly, we cannot be held responsible for the Content's use or any reliance placed upon it. Users must use their judgment and carry out due diligence to ensure the Content meets their standards and requirements before any use or publication.

Responsibilty: We make no guarantees regarding the effectiveness of the Content generated through our Service in achieving specific ranking outcomes on search engines or other platforms. The responsibility to ensure that Content meets your standards and is optimized for your goals rests entirely with you, the User. We do not assume responsibility for the performance, rankings, or any other metrics related to the Content created using our Service. Your use of our Service and any reliance on Content generated through the Service is at your own risk, and you are solely responsible for any modifications, optimizations, and decisions made regarding the use of such Content.

AI-Generated External Links and Citations Disclaimer: The Service includes a feature that utilizes AI to generate external links and citations within the content created. While this feature is designed to enhance the richness and credibility of the content, it's important to understand that these external links and citations are generated using AI. As such, they may occasionally be inaccurate or may not align perfectly with the intended references or sources, a phenomenon sometimes referred to as "hallucination" in the context of AI-generated content.

It is the User's responsibility to review, verify, and ensure the accuracy and appropriateness of all AI-generated external links and citations. We do not assume responsibility for the verification of AI-generated links and citations and cannot be held liable for any inaccuracies, misrepresentations, or issues arising from the use of these AI-generated elements within the Content.

By using the Service, you acknowledge and agree that the responsibility for ensuring the accuracy and appropriateness of external links and citations lies solely with you, the User.

4. Our Intellectual Property

The Site, including but not limited to all source code, prompts, algorithms, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "IP"), along with the trademarks, service marks, and logos contained therein (the "Marks"), are the proprietary property of Sibu Ventures Ltd or are under our control or licensed to us.

The IP and Marks are made available on the Site "AS IS" for your informational and personal use only. Except as explicitly stated in these Terms and Conditions, no part of the Website or Service, nor any IP or Marks, may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or exploited for any commercial purpose whatsoever without our explicit prior written consent.

We reserve all rights not expressly granted to you in and to the Website, Service, IP, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

While we offer you the fruits of our AI’s labor, the core tech and its trademarks remain ours. Respect that, and we’ll all get along fine.

5. Acceptable Use

By using our Services, you agree to use them solely for their intended purpose. We built the Service to empower creativity, not to enable wrongdoing. So, please don’t use it for anything illegal, unethical, or likely to make someone’s day worse.

You must not engage in activities that:

Deceive, defraud, or mislead us or other Users, including attempts to learn sensitive information like passwords.
Bypass or tamper with security features or restrictions on the Website or the Service.
Generating or disseminating spam in any form using our Services.
Discredit or harm our reputation or the efficacy of our Services.
Use obtained information from the Services to harass, abuse, or harm others.
Misuse our support services or file false reports.
Violate applicable laws or regulations.
Illegally frame our Services.
Spread viruses, Trojan horses, or harmful material, engage in spamming, or disrupt the Service or users’ enjoyment.
Automate access to the Services, including scraping, data mining, or using bots.
Remove copyright or proprietary notices from Content and/or IP and Marks.
Impersonate others or misuse another User’s username.
Transmit spyware or similar passive or active data collection mechanisms.
Overburden the Services or related networks.
Threaten or intimidate our employees or agents.
Circumvent access controls to the Services.
Copy or modify the Services' software, except as allowed by law.
Reverse engineer any part of the Services.
Use agents to make purchases through the Services.
Unauthorized collection of other Users' information for unsolicited communication.
Compete with our Services or transfer your account without authorization.

Violating these rules may lead to suspension or termination of your access to the Services and legal action where necessary.

And definitely, no bots.

6. Subscriptions

The Service currently offers both free and paid subscription options as part of our commitment to accommodating a wide range of user needs. If a paid subscription package is purchased, the system will charge you automatically every billing cycle.

Details regarding the features and limitations of each subscription package, including our freemium option, are available on our website.

We reserve the right to modify the terms, features, and availability of these subscription packages at any time, with updates to be posted in the corresponding sections of our website.

We reserve the right to adjust the pricing and terms of our subscription plans at any moment, without prior notice. Any updates will be promptly reflected in the appropriate sections of our website.

7. Trial, Refunds and Cancellations

Trial: Every new account includes a free trial of a paid plan, with no credit card required. The trial is intended to give you the opportunity to evaluate the Service before committing to a paid subscription. The length of the trial period is set out on our website and may be changed from time to time at our sole discretion.

Auto-downgrade: At the end of the trial period, your account will automatically downgrade to our free plan unless you have explicitly elected to subscribe to a paid plan via our billing provider (Stripe). No charges will be made unless you take this action.

Refunds: Because we provide a no-card-required trial that allows you to evaluate the Service before any payment is taken, we do not offer refunds on subscriptions once they have been charged. You are encouraged to use the trial period to confirm that the Service meets your needs before subscribing to a paid plan.

Billing errors: Where a charge has been made in error (for example, a charge following a properly-actioned cancellation, or a duplicate charge), we will refund the affected charge. To request a billing-error refund, contact billing@machined.ai.

Cancellation: You can cancel a paid subscription at any time through your account settings or via Stripe. Cancellation will take effect at the end of your current billing cycle, after which your account will revert to our free plan. You will retain access to the paid plan until the end of the period you have already paid for.

This policy does not affect any rights you may have under applicable consumer protection law that cannot be excluded or limited by contract.

8. AI usage and bring-your-own API keys

The Service uses third-party AI providers (currently including Anthropic, OpenAI, Google, Perplexity, Black Forest Labs, and the OpenRouter aggregator) to generate content, images, and related outputs. The list of providers may change from time to time and the current list is set out in our Privacy Policy.

Paid plans. Paid subscriptions include a monthly allowance of AI generations (for example, a number of articles or images per month) as described on the pricing page applicable to your plan. Within that allowance, AI usage costs are covered by your subscription. Allowances reset each billing cycle and unused allowance does not roll over unless we expressly say otherwise. If you exceed your plan's allowance, generation may be paused, throttled, or charged as overage in accordance with the pricing or in-product disclosures applicable at the time.

Bring-your-own key (BYOK). Some plans (including our Free plan) allow or require you to connect your own API key from a supported AI provider in order to generate content. Where you use BYOK:

All AI usage costs are billed directly to you by the underlying AI provider under that provider's terms and pricing. Sibu Ventures does not charge you for the AI usage itself and is not party to your relationship with that provider.
You are solely responsible for the security of your API keys and for compliance with the AI provider's terms of service, usage policies, and acceptable-use policies. We are not liable for any loss, misuse, or unauthorised access to your API keys or AI provider accounts, or for any consequences arising from such events.
Disputes or claims relating to AI usage costs, tokens, model availability, rate limits, or any other aspect of the AI provider's service are strictly between you and that provider. You agree to indemnify and hold Sibu Ventures harmless against any claims, liabilities, damages, or expenses arising in connection with your use of BYOK or any dispute with an AI provider.

Provider changes. AI providers may change their pricing, models, rate limits, availability, or terms of service at any time. We are not liable for changes made by AI providers, including the deprecation or removal of specific models. Where such changes affect the Service, we will use reasonable efforts to substitute an equivalent model or provider, but we do not guarantee any specific model.

Output. AI-generated outputs may be inaccurate, incomplete, or otherwise unsuitable for your use case. You are responsible for reviewing AI-generated content before relying on or publishing it. Receipt of AI-generated content that does not meet your expectations does not entitle you to a refund of subscription fees, and where you use BYOK, you remain responsible for the underlying AI usage costs regardless of whether the output meets your expectations.

9. Fair Usage Policy

The Service operates under a Fair Usage Policy which aims to guarantee availability and reliability for all customers and to ensure responsible and equitable use of our resources. We reserve the right to monitor usage patterns in order to better understand our Users’ needs and enforce the Fair Usage Policy.

Restrictions may be applied if a customer's usage significantly affects our capacity to serve others effectively. Our fair usage thresholds are monitored and adjusted in real-time, aiming to support at least 99.5% of our customers consistently. Surpassing these limits may lead to temporary throttling or suspension, or additional charges.

By using the Service, you expressly agree to this Fair Usage Policy.

10. Links to Other Resources

While the Website and Service may provide links to other resources, it's important to clarify that we do not imply any form of approval, association, sponsorship, endorsement, or affiliation with any linked resources, unless expressly stated.

Sibu Ventures does not review, evaluate, or guarantee the offerings of any businesses, individuals, or the content of their resources. Accordingly, we bear no responsibility or liability for the actions, products, services, and content of other third parties. We advise you to thoroughly review the legal statements and other conditions of use of any resource you access via a link from our Website and Service.

Proceeding to link to any other off-site resources is done at your own discretion and risk.

11. Assignment

You are not permitted to assign, resell, sub-license, or in any other way transfer or delegate any of your rights or obligations under this Agreement, either in whole or in part, without obtaining our prior written consent.

Such consent is at our sole discretion and may be withheld without any obligation; any attempt at such assignment or transfer shall be considered null and void.

We retain the freedom to assign any of our rights or obligations under this agreement, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock, or as part of a merger and acquisition.

12. Administrative Rights

You acknowledge and agree that we may access your account and data (a) provide customer support (b) investigate potential violations of these Terms (c) diagnose or resolve techinical issues (d) protect the security and integrity of our platform.

13. Changes and Amendments

We reserve the right to modify this Agreement or its Terms relating to the Website and the Service at any time, becoming effective immediately upon the posting of an updated version of this Agreement on the Website.

We will update the revision date at the bottom of this page whenever changes are made. Your continued use of the Website and Service following any such changes indicates your acceptance of the new Terms.

14. Disclaimer of Warranty

THESE SERVICES ARE PROVIDED BY SIBU VENTURES LTD ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION OF ITS SERVICES, OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER US NOR ANY PERSON ASSOCIATED WITH US MAKE ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER US NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

WE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

15. Disclaimer of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON OUR PART, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

16. Acceptance of These Terms

By reading this Agreement, you acknowledge that you fully understand and agree to its terms and conditions. Accessing and using the Website and Service signifies your agreement to be bound by this Agreement. If you do not agree with the terms of this Agreement, you are not authorized to access or use the Website or the Service.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Kingdom. Disputes that arise under these Terms will be resolved under the laws of the United Kingdom.

18. Miscellaneous

Updates to Terms: As we evolve, so will these Terms. We'll post updates on our site, and by continuing to use the service, you agree to the new terms.

Acknowledgement: By using the Website and/or the Service, you acknowledge you've read these Terms and agree to them.

Sibu Ventures Ltd
Suite A, 82 James Carter Road
Mildenhall IP28 7DE
United Kingdom