Skip to main content

Members & Roles

You can invite members to collaborate on content in your workspace. All members share access to every project in the workspace, with different permission levels controlling what each person can do.

Availability​

The number of workspace members you can have depends on your plan. See Plans & Pricing for details.

Roles and Permissions​

There are three roles, each with different levels of access:

Owner​

The workspace owner has full control:

  • Manage billing and plan
  • Invite and remove members (including Admins)
  • Change member roles
  • All Admin and Editor permissions

Each workspace has exactly one owner. To transfer ownership, contact support.

Admin​

Admins can manage workspace settings and integrations:

  • Add and configure API keys
  • Set up CMS connections
  • Invite and remove members (including other Admins)
  • Change member roles
  • All Editor permissions

Editor​

Editors can create and manage content:

  • Create and edit clusters and articles
  • Create and manage brand voices
  • Access all shared content

What is Shared​

Everything within a workspace is shared among all members:

  • Projects, clusters, and articles
  • Brand voices
  • CMS connections (visible to all, configurable by Owners and Admins)
  • API keys (visible only to Owners and Admins)

Inviting Members​

Owners and Admins can invite new members:

  1. Go to Settings → Workspace

  2. Click Add an Admin or Add an Editor depending on the role you want to assign

  3. Enter their name, email address, and select their role

  4. Click Send Invite

The invitee will receive an email with a magic link. The link expires after 24 hours and can only be used once.

Note

Users can only belong to one workspace at a time. If someone is already a member of another workspace, they'll need to leave it before joining yours.

Managing Members​

Changing Roles​

Owners and Admins can change the roles of other members. You cannot change your own role — another Owner or Admin must do this for you.

To change a member's role, click Edit next to their name in workspace settings:

Select the new role from the dropdown and click Save changes:

Removing Members​

Owners and Admins can remove any member, including other Admins.

Click Edit next to their name, then click Remove user:

You'll be asked to confirm:

When a member is removed:

  • They lose access to all shared content immediately
  • Their account remains active
  • The next time they sign in, they'll be on their own new free workspace

Cancelling Invites​

To cancel a pending invite, remove the invited user before they accept — the magic link will no longer work. To resend an expired invite, contact support.